• Kuwait City
  • For Booking +965 22284555
  • عربي

General Privacy Policy for Dalal City Hotel

Privacy Policy

Dalal City Hotel commits to ensuring the privacy and security of all information collected from our guests from our website. Any information gathered is for Dalal City Hotel and associated entities use only.

The information we collect

When you email Dalal City Hotel or fill in the inquiry form, we need to gather information about you in order to enable us to serve you better, deliver our professional support or to complete any business transactions. The hotel monitors telephone calls with guests for staff training and quality assurance purposes, or to verify discussions that take place. This information includes, but is not limited to, details such as the guest’s name, contact details, requirements and relevant information. We may not be able to provide products or services if the information requested is not supplied.

Dalal City Hotel Website

Dalal City Hotel’s website statistics is automatically tracked when guests enter it. Information includes the geography of the guest, preferred internet browser, and their IP address. This data is utilized to improve the services of Dalal City Hotel and does not include any personally identifying information.

If you use the secured or "members only" section of our website "cookies" may be transferred to your computer. Cookies store information about your use of the site that may be used by us to identify you and otherwise enable the efficient use of the website.

This policy does not apply to other websites that you access by using a link from our website. The content and privacy policies of other sites are the responsibilities of their owners.

Please note that other websites or programs hosted or operated by Dalal City Hotel (on domain names other than via www.dalalcityhotel.com) may contain specific privacy statements and disclosures that are unique to that website or program.

How we use the information

The information that you provide will be collected and saved by Dalal City Hotel. It is used to assess your requirements and to enable us to properly run, operate and relay the relevant service or information provided to you. It may also be used for other purposes which you would reasonably expect, for example, for research, staff training, policy development, planning or for supply to third party service providers such as emailing services that we use to send marketing emails. We do not sell, rent or trade your personal information to third parties.

You may occasionally receive email or other updates from us about new promotional information, briefings or products or services being offered by Dalal City Hotel, along with newsletters and any noteworthy upgrades. You may always unsubscribe and opt out from receiving these messages.

Unless otherwise prohibited by law or our contractual obligations, we may disclose personal information if required to do so by law, court order, or as requested by a governmental or law enforcement authority, or in the belief that disclosure is otherwise necessary or advisable. Such situations may include: to perform, maintain or enforce contracts with our users or suppliers; to protect the rights or properties of Dalal City Hotel, our business affiliates, our clients, or other stakeholders; or when we have reason to believe that disclosing the information is necessary to identify, contact, or bring legal action against someone who may be causing, or who may be threatening to cause, interference with or damage to our rights or properties, whether intentionally or otherwise; or when anyone else could be harmed by such activities.

Opting out of promotional information

Dalal City Hotel works hard to provide our members and clients with the best possible service at all times. From time to time, we will send our members newsletters, updates, and other useful information. We hope that you will find these items informative and helpful. However, should you choose to not receive them in the future, you can unsubscribe from the mail database by following the ‘Unsubscribe’ instructions at the bottom of each email.

Our commitment to data security

All user details captured by Dalal City Hotel are stored securely at all times and will never be provided to any unauthorized third parties.

Security Policy

When staying at Dalal City Hotel, your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the industry standard. If you have any questions regarding our security policy, please contact us on our helpline: +965-

How to contact us

This policy may be revised from time to time, as we may alter the way we use your information, or new features are added to the site or the legislation changes. If you have any concerns or queries about Dalal City Hotel’s Privacy Policy or would like more information, please contact us using the details displayed in the Contact Us section of our website.